Shipping

We use USPS (Priority and Express) and UPS (Ground, Overnight, 2-Day, 3-Day) as our shipping providers. All orders are processed and shipped within 1-2 business days and are shipped out of our Brooklyn, NY office. Shipping cost is dependent on the weight of the package, shipping method, and delivery location. The price is determined upon checkout.

Return Policy

Wembé will not accept returns. If item is delivered to you in a damaged/unusable state, we can offer an exchange or
voucher once the damaged goods are sent back to us. All returns must be shipped to 10 Jay St, Suite 712, Brooklyn
NY 11201.

Wembé will never sell or distribute your personal and financial information to anyone. When you buy from our website, you may be added to our newsletter list which you may opt-out of at anytime.

Billing Questions

We accept all major US Credit Cards (VISA, Mastercard, American Express and Discover). If you have a billing issue (i.e. - your credit card was incorrectly charged) or if you are having a problem checking out through the website. If you are having a problem checking out through our website, please contact sales@wembe.com

Technical Issues

This website works best with fast internet connections. Recommended browsers are Firefox 3.5 or higher, Safari 4.0 or higher, Internet Explorer 8.0 or higher, Google Chrome 1.0 or higher.

Disclaimer

Wembé is not responsible for allergic reactions or skin problems caused by our products. All ingredients are listed and it is the customer’s responsibility to read them